Funds
Deposit
- How can I make a deposit?
- Why is my deposit not processed?
- What should I do if my funds were deducted but have not arrived?
- Why is my card payment option locked?
- Why is my deposit card number different?
- How can I resolve a negative balance?
Withdrawal
- How do I make a withdrawal?
- How long does it take for a withdrawal to arrive?
- How to archive my credit card details if the card is no longer in use?
- Why have I not yet received my withdrawn funds?
- How can I save my bank information for future withdrawals?
- What withdrawal methods are available?
Internal Transfer
- How can I transfer funds with the same base currencies?
- How do I transfer funds with different base currencies?
- What should I do if I don’t see the option to transfer?
- What are the restrictions on internal transfers with promotional credit?
- Can I transfer funds to my friend's account?
- How can I remove credit from my trading account?
V-Wallet
- What is the V-Wallet on the client portal?
- How to open a V-Wallet on the client portal?
- How to deposit into your V-Wallet on the client portal?
- How to withdraw from my V-Wallet on the client portal?
- How to transfer funds between my V-Wallet and MetaTrader trading accounts on the client portal?
- How to convert between different cryptocurrencies on the V-Wallet?